About Us

It started with an independent adjuster and his siblings answering the call in the aftermath of Hurricane Katrina, stepping into the kind of work that demands long days, sharp judgment, and a steady presence when people are facing some of the hardest moments of their lives. They saw firsthand what adjusters everywhere know well: the pressure of overloaded claim volumes, the challenge of getting accurate information in chaotic conditions, and the responsibility of showing up with both professionalism and humanity. What began as boots-on-the-ground experience quickly became something deeper — a shared belief that claims work is not just about files and figures, but about restoring clarity, confidence, and direction when it matters most.

As the years and storms moved on, those lessons stayed with them. By the time Hurricane Sandy arrived, Titel was already taking shape through the shared experience, discipline, and field-tested perspective that only comes from doing the work and understanding its realities from the inside. The common threads were clear: adjusters need dependable systems, practical support, consistent communication, and a team that understands the pace, complexity, and unpredictability of the claims environment because they have lived it themselves.

Today, Titel stands as a company built from that foundation — one shaped by real claim experience, respect for the profession, and a commitment to serving clients, customers, and partners with care and consistency. We understand the demands of the industry because our story began in the same places many adjusters know well: catastrophe response, field pressure, long hours, evolving files, and the constant need to adapt. That perspective continues to guide how we work now, with a focus on reliable support, strong standards, and relationships built to last.