Effective Date: 01/22/2024
Last Updated: 07/15/2025

Titel Adjusting Group (“Titel Adjusting Group,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, submit an application, request services, create an account, make a purchase, or otherwise interact with us online or offline.

By using our website or submitting information to us, you agree to this Privacy Policy.

This Privacy Policy applies to information collected through:

• our website and related pages;
• service inquiries and contact forms;
• job, roster, or contractor applications;
• account registration and sign-in features;
• purchases of merchandise, digital products, or related offerings if made available through our site;
• communications with us by email, phone, forms, or file upload;
• cookies, analytics tools, and similar technologies used on our site.

We may collect the following categories of information:

When you contact us, apply to join our roster, request services, create an account, or otherwise interact with us, we may collect:

• name;
• email address;
• phone number;
• mailing or business address;
• resume or CV;
• uploaded files, attachments, and supporting documents;
• company name and service request details;
• communications, messages, and other information you voluntarily provide.

If you create an account or sign in through our website, we may collect login and account-related information necessary to authenticate and maintain your account.

If you request services from Titel Adjusting Group or communicate with us regarding claims support, we may collect information relevant to the service request, assignment, project, business relationship, or claims-handling inquiry.

If you apply to join our adjuster roster or submit materials for work opportunities, we may collect professional and application-related information, including work history, qualifications, licensing information, resume content, and other materials you submit.

If we offer products, gear, or related items through our website, we may collect order, payment, shipping, billing, and fulfillment information related to your transaction.

When you visit our website, we and our service providers may automatically collect certain technical and usage information, such as:

• IP address;
• browser type;
• device information;
• operating system;
• pages visited;
• referring links;
• date/time of access;
• cookies and similar tracking information.

We may use your information to:

• operate and maintain our website;
• respond to inquiries and communicate with you;
• review service requests and potential business opportunities;
• process roster or job applications;
• evaluate qualifications for contractor, staffing, or project opportunities;
• create and manage user accounts;
• process orders and fulfill products or services;
• provide customer support;
• improve our website, offerings, and user experience;
• monitor site performance, traffic, and security;
• comply with legal, regulatory, tax, insurance, and recordkeeping obligations;
• investigate fraud, abuse, or unauthorized activity;
• enforce our terms and protect our rights.

We may use cookies and similar technologies to improve functionality, analyze traffic, remember preferences, and support website operations. You may be able to adjust cookie settings through your browser, but some site features may not function properly if cookies are disabled.

Our website may use Google reCAPTCHA or similar anti-spam and security tools to help protect forms and reduce fraudulent submissions. Your use of forms protected by such tools may also be subject to the applicable third party’s privacy policy and terms.

We may share information in the following circumstances:

We may share information with vendors and service providers who help us operate our website, process submissions, host content, manage accounts, support communications, process transactions, provide fulfillment, or perform related business functions.

If you apply to join our roster or request services, we may share relevant information with internal personnel, affiliated businesses, project managers, independent TPAs, clients, or business partners as reasonably necessary to evaluate opportunities, coordinate services, or support business operations.

We may disclose information if required by law, subpoena, court order, regulatory request, or to protect the rights, property, safety, or operations of Titel Adjusting Group, our clients, or others.

We may disclose or transfer information in connection with a merger, acquisition, financing, restructuring, sale of assets, or other business transaction.

Our site may contain links to third-party websites, tools, or services, including external privacy notices, terms, or shopping/payment functions. We are not responsible for the privacy practices, content, or policies of third-party services. Your use of those services is governed by their own policies.

We retain personal information for as long as reasonably necessary to:

• provide services;
• maintain business and account records;
• evaluate applications and staffing opportunities;
• fulfill transactions;
• comply with legal, tax, insurance, and regulatory obligations;
• resolve disputes and enforce agreements.

We may retain certain information longer where required or permitted by law.

We use reasonable administrative, technical, and organizational measures designed to help protect personal information. However, no website, platform, email transmission, or storage system is completely secure, and we cannot guarantee absolute security.

Depending on your location and applicable law, you may have the right to:

• request access to personal information we hold about you;
• request correction of inaccurate information;
• request deletion of certain information;
• opt out of marketing communications;
• ask questions about our privacy practices.

To exercise these rights, contact us using the information below. We may need to verify your identity before responding.

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate consent where required by law.

If you access our website from outside the United States, you understand that your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate, subject to applicable law.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above. Your continued use of our website after changes become effective means you accept the revised policy, except where additional notice is required by law.

If you have questions about this Privacy Policy or would like to make a privacy request, contact:

Titel Adjusting Group
2016 Staples Road, Suite B
Mobile, Alabama 36605
Email: admin@titeladjusting.com
Phone: 251.395.7145